TERMS & CONDITIONS

All locksmith tasks will be undertaken by Pick A Locksmith as per the request of the client.

The tasks that Pick A Locksmith undertake will be charged based on a rate for labour and a
fee for all parts and materials supplied and fitted.

Where possible in the event that a system/lock is obsolete we will endeavour to provide a
system/lock as close to the old one as possible.

All work in general must be paid in full on the day of completion.

Payment terms for commercial invoiced accounts are strictly 28 days from date of invoice,
After this period any client that has not settled their invoice in full will be in breach of the
contract, and proceedings will be started to collect the outstanding balance and or materials
used.

We accept payment via cash, debit card, credit card, and BACS transfer.

All supplied parts carry a 12 month warranty from the date of installation.

In the event that you have a genuine complaint please contact Pick A Locksmith via email or phone stating your name, job location and invoice number. Pick A Locksmith will endeavour to repair/rectify the fault within the warranty period.

PRIVACY POLICY

At www.pickalocksmith.co.uk we’re committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).

Our privacy policy explains when and why we collect personal information about people who visit our website, how we use that information, the conditions under which we may disclose information to others with your consent and how we keep information secure.

We may change our privacy policy from time to time so please check this page periodically to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@pickalocksmith.co.uk. Alternatively, you can telephone 01267 852853.

WHO ARE WE?

www.pickalocksmith.co.uk is an independent locksmith. We provide services and products relating to safes, locks and security systems.

HOW DO WE COLLECT INFORMATION ABOUT YOU?

We obtain information about you when you use our website contact form, send us an email, call us on the telephone or send us information through the post.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

The personal information we collect might include your name, address, email address, telephone number and other information that consent to provide on our website contact form.

HOW IS YOUR INFORMATION USED?

We may use your information to:

to carry out our obligations arising from any contracts or agreements entered into by you and
seek your feedback on the services we provide
notify you of relevant changes to our services
send you communications which you have requested and that may be of interest to you for legitimate business purposes

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. www.pickalocksmith.co.uk will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with www.pickalocksmith.co.uk.

WHO HAS ACCESS TO YOUR INFORMATION?

We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

YOUR CHOICES:

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about events, then you can select your choices by ticking the relevant boxes on our website contact form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@pickalocksmith.co.uk or telephone on 01267 852853.

HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION?

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@pickalocksmith.co.uk or contact us by telephone on 01267 852853.

You have the right to ask for a copy of the information www.pickalocksmith.co.uk holds about you. Please submit your request in writing via email at info@pickalocksmith.co.uk or contact us by telephone on 01267 852853.

SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION

When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we take great care to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

USE OF COOKIES

Like many other websites, www.pickalocksmith.co.uk may use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. While cookies collect statistical data about your browsing actions and patterns, they do not identify you as an individual. This helps us to improve our website and deliver a better more personalised web user experience.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

For more information about how we use Cookies, click here.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites run by other organisations. This privacy policy applies only to the www.pickalocksmith.co.uk website‚ so we encourage you to read the privacy statements on the other websites you visit. www.pickalocksmith.co.uk cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party website, www.pickalocksmith.co.uk cannot be held responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the privacy policy of that third-party site.

16 OR UNDER?

www.pickalocksmith.co.uk is dedicated to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. Currently our servers are located within the European Union and the United States (covered under the EU-US Privacy Shield Framework).

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

TERMS & CONDITIONS OF WEBSITE USE POLICY

CONSENT

Using the response facilities on our web site signifies your consent to us collecting personal information.

SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, www.pickalocksmith.co.uk has used appropriate industry standard procedures to safeguard the confidentiality of your personal information. However, no data transmitted over the Internet can be 100% secure. As a result, while we strive to protect your personal information, www.pickalocksmith.co.uk cannot guarantee the security of any information that you transmit to us or from our sponsors and you do so at your own risk.

This Agreement constitutes the entire Agreement between You and www.pickalocksmith.co.uk in connection with general registration on www.pickalocksmith.co.uk and supersedes all prior agreements between the parties regarding the subject matter contained herein. If any provision of this AGREEMENT is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of this AGREEMENT will remain in force. No failure of either party to exercise or enforce any of its rights under this AGREEMENT will act as a waiver of such rights.

INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS

It is the policy of www.pickalocksmith.co.uk to respond expeditiously to claims of intellectual property infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws. Notices of claimed infringement should be directed to: info@pickalocksmith.co.uk.

ANY QUESTIONS?

If you have a question, of any type, about the www.pickalocksmith.co.uk website, our privacy policy or the use to which we put information we gather, please e-mail: info@pickalocksmith.co.uk

We welcome your views about the website and our Privacy Policy. You can contact us with any queries, complaints or comments.

HOW TO CONTACT PICK A LOCKSMITH

Telephone 01267 852853

Email: info@pickalocksmith.co.uk

Review of these policies: keeps this Policy under regular review. This Policy was last updated in January 2018.